Help centre

Practitioners & support workers

Writing case notes that age well

Notes you'd be comfortable reading back in a plan review.

Case notes in Blumi are searchable, shareable and (potentially) subpoenable. Treat them with care.

Do

  • Date and time every note (Blumi does this automatically).
  • Stick to observable facts and verbatim quotes.
  • Separate observation from interpretation: use the Reflection field for opinions and hypotheses.

Don't

  • Don't editorialise in the observation section.
  • Don't share another participant's information by name.
  • Don't paste private medical detail unless it's clinically necessary and consented.

Hand-off

Tag teammates with @name when a note needs eyes — they'll see it in their inbox.