Billing & plans
Managing your subscription
Where to update payment details and download invoices.
Subscriptions are managed at the organisation level.
What you can do
- Change plan — Settings → Billing → Change plan.
- Update payment method — Settings → Billing → Payment method.
- Download invoices — Settings → Billing → Invoices. Each is a tax invoice with GST broken out.
- Cancel — Settings → Billing → Cancel subscription. Your data stays available read-only for 30 days.
Who has access
By default the org admin who created the subscription. You can add billing-only contacts under Settings → Team → Billing contacts.