Help centre

Families & carers

Supporting someone you love

Small ways to show up well in Blumi as a family member or carer.

Being part of someone's support team is a privilege. Blumi gives you tools to show up gently and consistently.

Set up notifications you'll actually read

From Settings → Notifications, choose:

  • Daily summary if you want one calm email each evening.
  • Real-time for anything tagged urgent.
  • Off for everything else.

Use messages, not check-ins, to chat

Check-ins belong to the participant. Use Messages for "thinking of you" notes — they're easier for the participant to ignore on a hard day.

Lean on the team

You don't have to know everything. Tag a practitioner in any note with @theirname and they'll be notified.