Help centre

Privacy & safety

Who can see what

A plain-English map of access in Blumi.

Blumi uses a "least access by default" model.

The basics

  • Participants see their own data and any resources their team has shared.
  • Practitioners and support workers see only the participants they're matched with.
  • Family members and carers see only the participants they're linked to.
  • Org admins can see the list of participants and team members, plus billing — but not individual case notes unless they're also matched.

Sensitive content

  • Journal entries — only the participant.
  • Private notes — only the team member who wrote them.
  • Behaviour logs — the participant's matched team.

Audit log

Every view of a participant record is logged. Org admins can review the log under Settings → Audit log.